1.    I recycle. Isn’t that enough?

Globally, only about 6% of plastics are recycled, and more than 1/3 of all plastic packaging produced winds up in the natural environment (landfills, waterways, oceans). The recycling system is broken and this is one of the main reasons why we exist.

Most plastic winds up in the waste stream or in our environment – our waterways, oceans and landfills. Sometimes plastic is incinerated or undergoes “chemical recycling”, releasing toxic chemicals into the air.

2.    If you are trying to eliminate plastic bottles, why are your bottles plastic?

There are several reasons:

LOW COST: If Oz were to use aluminum or glass bottles (which are more expensive than plastic) we would need to charge a large deposit (around $5) for each bottle you purchase. You would get the deposit back when you return your bottles, however, we believe this add-on fee would still be cost prohibitive to many people. Because plastic is considerably less expensive, we simply can include a small $1.00 deposit for each product purchsed. We will refund customer accounts $1.00 per bottle upon return.

DURABLE: We have chosen HDPE (high-density polyethylene) plastic. This type of plastic can withstand temperatures up to 176 degrees Fahrenheit. This is an essential characteristic as we will sanitize our bottles with high heat in commercial dishwashers. HDPE is so durable, we believe our bottles can be sanitized and reused 100 times or more. Some reuse businesses use aluminum, however, aluminum is more fragile and can only be used between 4-10X

LIGHTWEIGHT. Heavy products, like glass, when transported have a larger carbon footprint. Light products, like HDPE, have a lighter carbon footprint. 

It is proven that single-use plastic is bad for our planet. However, when you can use that plastic bottle 100 times or more, it becomes the better choice for customers and the planet.

3.    How do you sanitize your bottles?

We use industrial grade commercial dishwashers and wash/sanitize each bottle according to National Sanitation Foundation guidelines.

4.    What are the environmental benefits of reuse?

Reuse prevents waste from ever happening in the first place. Reducing single-use and transitioning to reusable and refillable are ways to achieve source reduction and to prevent waste before it starts. Waste prevention is considered by the U.S. EPA to be the best waste management option for achieving climate goals.

Over their entire lifecycle, reusables have lower greenhouse gas emissions compared to single-use alternatives. The point at which the impact per use for a reusable product falls below that of a single-use product used for the same purpose is the environmental “break-even point.” After that point, the reusable product is considered environmentally superior. The break-even point for a reusable product will depend on various considerations, such as the weight and material composition of each product, how they are manufactured and then disposed, and how often the reusable product is washed. Each additional use beyond the break-even point accrues environmental benefits. The break-even point for an Oz reusable bottle is 4 times. 

5. What is the best way to reorder?

It may take a few orders with Oz to get your timing, sizes and quantities right. Our recommendations: 
1. If for example, you order hand soap, dish soap, all-purpose spray and laundry detergent and you anticipate running out of dish soap 2x faster than the other product, then we recommend you buy two bottles of dish soap (one with a trigger sprayer and one with a cap. When one is empty, you simply transfer the trigger sprayer). Your empty can then go into your Oz bag.
2. Or, for your first order, order 2 of everything so you can monitor what you go through fastest. Then you can adjust your next order.

6. How can I return empty bottles without reordering?

For Oz customers who want to continue ordering with us, we encourage you to hang on to your empty bottles until you reorder.

However, if you don't want to continue ordering with Oz (we are sorry to see you go!) you can return empty bottles without reordering in two ways:

1. Email us at info@ozfrontdoor.com and we will work out a solution. Or,

2. Drop empties off directly at our warehouse. Stop by anytime during business hours. M-F 8am-6pm. Address: Saltbox, 4800 Dahlia St. Denver, CO 80216